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FF XIV: Complete Guide to Custom Deliveries

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Full article about Custom Deliveries, a weekly objective that greatly helps level up your jobs, in addition to offering unique rewards!

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translated by Meline Hoch

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revised by Romeu

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What exactly are Custom Deliveries?

Custom Deliveries are weekly deliveries, with a maximum of twelve per week. Theyre intended for certain NPCs on the map in exchange for a lot of experience, scrips, and some gil. These earnings increase each time the NPC's trust level rises. Furthermore, higher quality deliveries yield greater rewards.

  • By default, once you finish increasing a client's satisfaction level, it becomes possible to change their glamour. Therefore, in the images below, some clients will appear slightly different. But don't be discouraged: some clients offer unique glamours and even mounts.
  • It's also important to mention that every week one of the NPCs will offer bonus experience for certain deliveries. To find out who’s offering it, simply go to the Duty > Timers > Custom Deliveries menu.
    Here we can see who is offering the most for fishing, crafting, or mining/botany.
    Here we can see who is offering the most for fishing, crafting, or mining/botany.

    What are those "Allowances" over there?

    Loading icon

    To access the craft recipes for Custom Deliveries, simply access the Crafting Log after unlocking one of the clients and go to Special Recipes > Custom Deliveries.

    List of recipes for Custom Deliveries
    List of recipes for Custom Deliveries

    Golden tip

    If you consistently achieve the highest quality deliveries, you can level up each customer every three deliveries, which changes the requested item. Therefore, it's recommended to craft every three deliveries for each customer while leveling them up.

    Desbloqueando Custom Deliveries

    First, you need to complete the mission Inscrutable_Tasteslink outside website in Ishgard. You need to have at least one crafter or gatherer at level 50 to do this quest, in order to be able to create and collect the Collectables, which I explain in detail in our [link/resource].Crafting Guidelink outside website and Gathering Guidelink outside website.

  • After completing this mission, as a rule, whenever you finish the base of an expansion, a similar mission will appear in one of the expansion's cities. The mission is just a simple dialogue with the scrips NPCs. However, the Custom Deliveries missions related to that expansion may have extra requirements to be met.

    How do you know when the base expansion runs out?

    Loading icon
  • For educational purposes, I'll separate the NPCs by expansion so you can unlock them in order, or as you already have them available.

    Custom Deliveries - Heavensward - Level 60

    The mission to unlock these deliveries is Go West, Craftsmanlink outside website in Mor Dhona.

    Zhloe Aliapoh

    Source: FFXIV Console Wiki
    Source: FFXIV Console Wiki

    To unlock her as a Custom Delivery customer, you need to complete the mission Arms Wide Openlink outside website in Idyllshire.

    Location

    Zhloe's location in Idyllshire after unlocking her.
    Zhloe's location in Idyllshire after unlocking her.
  • To get the materials to craft what she asks for, simply go to the market near where she’s located, look for the NPC Scrap Salvager and select the option "Purchase Items I".
    NPC’s location
    NPC’s location

    One note about this merchant: he sells two types of materials for making this Custom Delivery, separated into two categories as highlighted in the image. The items in the yellow section are used to craft the Custom Delivery, and the items in red are used to manufacture the items in the yellow section.

  • It's up to you whether you prefer to start with the red part or go straight to the yellow one. The only advantage of starting with the red part is that it gives a little extra experience, since it's an additional crafting method.

    Custom Deliveries - Stormblood - Level 60

    The unlock mission for these deliveries is Reach Long and Prosperlink outside website in Rhalgr's Reach.

    M'Naago

    Source: FFXIV Console Wiki
    Source: FFXIV Console Wiki

    To unlock it, simply complete the mission None Forgotten, None Forsakenlink outside website in Rhalgr's Reach after completing the main quest Return of the Bulllink outside website, part of patch 4.1.

    Location

    Location of M'Naago in Rhalgr's Reach after unlocking it.
    Location of M'Naago in Rhalgr's Reach after unlocking it.

    To get the materials to craft what she asks for, simply go to the other side of the base and look for the NPC Material Supplier, selecting the "Purchase Items" option.

    NPC’s Location
    NPC’s Location

    The same applies to the items he sells, when compared to Zhloe's items: the items at the bottom are made to craft the items at the top, which are then used to make what the NPC asks for.

    Kurenai

    Source: FFXIV Console Wiki
    Source: FFXIV Console Wiki

    To enable her as a client, simply complete the mission The Seaweed is Always Greenerlink outside website in Kugane. Additionally, its necessary to complete the mission The Two Princesses of Sui-no-Satolink outside website, which is part of a small series of missions initiated by The Palace of the Lost Soulslink outside website which culminates in an optional dungeon in the Ruby Sea area.

    Location

    Kurenai's location in the Ruby Sea after unlocking her.
    Kurenai's location in the Ruby Sea after unlocking her.

    To get the materials to craft what she asks for, simply go to the other side of the dome and look for the Blue Merchant NPC, selecting the "Purchase Items" option.

    NPC location in Ruby Sea
    NPC location in Ruby Sea

    Again, regarding the items he sells compared to Zhloe's items: the items at the bottom are made to craft the items at the top, which are then used to make what the NPC asks for.

    Adkiragh

    Source: FFXIV Console Wiki
    Source: FFXIV Console Wiki

    To add him to your client list, you need to complete the mission Between a Rock and the Hard Placelink outside website in Idyllshire, which requires a side quest in the Azim Steppe called Purbol Rainlink outside website and already having Zhloe as a client.

    Location

    Adkiragh's location after he's added to the client list. Yes, he's next to Zhloe's in Idyllshire.
    Adkiragh's location after he's added to the client list. Yes, he's next to Zhloe's in Idyllshire.

    To get the materials to craft what he asks for, simply go to the market near where she is located, look for the NPC Scrap Salvager and select the option "Purchase Items II".

    Location of the merchant with the items in Idyllshire
    Location of the merchant with the items in Idyllshire

    The pattern from the other merchants continues: the items at the top are the order itself, and those at the bottom create the materials to craft the delivery.

    Custom Deliveries - Shadowbringers - Level 70

    As usual, the mission to enable customers this time is The Boutique Always Winslink outside website, which is located in Eulmore.

    Kai-Shirr

    Source: Console Wiki
    Source: Console Wiki

    To make him your customer, you need to complete the mission Oh, Beehive Yourselflink outside website in Eulmore.

    Location

    Kai-Shirr's location in Eulmore after unlocking it.
    Kai-Shirr's location in Eulmore after unlocking it.

    To get the materials to craft what he asks for, go to the central part of Eulmore and look for the NPC Dadden.

    NPC’s Location
    NPC’s Location

    From now on, NPCs will only sell the materials that make up the order directly, without the option to craft the materials as before.

    Ehll Tou

    Source: FFXIV Console Wiki
    Source: FFXIV Console Wiki

    Introduced during Shadowbringers, this little boy can become your client by completing the quest Go West, Craftsmanlink outside website In Mor Dhona, one must gain access to the Firmament, complete its questline, and finally undertake a short series of quests in the Firmament, beginning with If Songs Had Wingslink outside website and ending in O Crafter, My Crafterlink outside website.

    Location

    Location within the Firmament
    Location within the Firmament

    How do I get to that place?

    home world.">Loading icon

    To get the materials to craft our boy's orders, go down the flight of stairs behind him, turn right until you reach another flight of stairs, and continue until you find the NPC Anna. The items are located in the "Purchase Items" section.

    NPC’s Location
    NPC’s Location

    Unique reward

    By leveling it up to the maximum level, Ehll Tou itself will become a mount!

    Fun fact: that hammer of his is the <strong class=relic of the Blacksmith from Shadowbringers."/>
    Fun fact: that hammer of his is the relic of the Blacksmith from Shadowbringers.

    Charlemend

    Source: Console Wiki
    Source: Console Wiki

    Introduced in Shadowbringers, to make him one of your clients you need to complete the quests Smiles Cross the Skylink outside website and The Brime Liftslink outside website, both within the Firmament, in order to unlock the mission You Can Count on Itlink outside website, which will enable the mission that will turn him into a customer.

    Location

    Location of Charlemend after enabling him as a client.
    Location of Charlemend after enabling him as a client.

    To obtain the materials to craft the orders, simply leave the house where he’s located and cross the street to find the NPC Dianna. The items can be found under the "Purchase Items" option.

    NPC’s Location
    NPC’s Location

    Custom Deliveries - Endwalker - Level 80

    Continuing the cycle, the mission to enable customers this time is Expanding House of Splendorslink outside website in Radz-at-Han.

    Ameliance

    Source: FFXIV Console Wiki
    Source: FFXIV Console Wiki

    Arriving as Endwalker's first client, Ameliance can be unlocked by completing the mission Of Mothers and Merchantslink outside website in Old Sharlayan.

    Location

    Location of Ameliance after unlocking it
    Location of Ameliance after unlocking it

    To obtain the materials to craft for this noble lady, return to the center of Old Sharlayan and, from there, search for Synnove in the market.

    NPC’s Location
    NPC’s Location

    Unique Reward

    Once you manage to level it up to the maximum level, a short mission will appear. Upon completion, you’ll receive a package containing a set of glamour items as a reward!

    It's worth pointing out that it's possible to dye it!
    It's worth pointing out that it's possible to dye it!

    Anden

    Source: FFXIV Console Wiki
    Source: FFXIV Console Wiki

    As Endwalker's second client, Anden can be unlocked by completing the mission That's So Andenlink outside website in the Crystarium after completing the Endwalker base.

    Anden's location after making him a customer.
    Anden's location after making him a customer.

    To get the materials to craft our friend's requests, simply buy them from the pixie Aenc Ose, who’s right next to Anden.

    NPC’s Location
    NPC’s Location

    Unique Reward

    Just like Ehll Tou, Anden himself becomes a mount too!

    Image content of the Website

    Margrat

    Source: FFXIV Console Wiki
    Source: FFXIV Console Wiki

    As Endwalker's third client, Margrat can be unlocked by completing the mission A Request of One's Ownlink outside website in Old Sharlayan after completing the main quest Going Haamlink outside website.

    Location

    Margrat's location after unlocking her.
    Margrat's location after unlocking her.

    To obtain the materials to craft what she needs, she simply has to buy them from miqo'te R'dhyanki, who’s located behind the counter near where Margrat is.

    NPC’s Location
    NPC’s Location

    Unique Reward

    After you finish leveling up Margrat, she’ll give you a package containing a set of clothes, just like Ameliance!

    Earrings and staff not included.
    Earrings and staff not included.

    Custom Delivery - Dawntrail - Level 90

    Finally arriving at the current expansion, all you have to do is complete the mission Dawn of a New Deallink outside website in Solution Nine.

    Nitowikwe

    To turn her into a customer, simply complete the mission Laying New Trackslink outside website in Tuliyollal, as there’s currently only one Dawntrail customer.

    Location

    Nitowikwe’s Location
    Nitowikwe’s Location

    To help with Nitowikwe's projects, simply purchase the materials from Hyur Peyapewi, right next to her!

    Unique Reward

    Here we have a complete set for those who dream of being a cowboy!

    Gun not Included
    Gun not Included

    Conclusion

    With that, we've reached the end of another article here at UmGamer, with a complete summary of how Custom Deliveries work and everything you can get with them. Interested in crafting and gathering? Check out our Craftinglink outside website and Gatheringlink outside website guides. I hope you enjoyed it, and I'll see you in the next article.