Capcom confirmed that unauthorized third-party access affected information linked to 11,774,247 records from CAPCOM ID accounts worldwide. CAPCOM ID is a unified account used to access the company’s services and is required to play some of its games online. The figure refers to email addresses and system-specific identifiers, such as account creation date and time, last login, number of logins, and the IP address used for the most recent login. The company detailed the incident in an official statement.Among those records, 43 also had their date of birth, gender, country/region, and nickname accessed. The company says it has found no evidence that customers’ original login passwords were compromised. However, it identified 196 accounts whose passwords had been changed without authorization. All passwords have been reset, and the investigation into the scope of the incident is ongoing.According to Capcom, no credit card information was affected. The company says services that use CAPCOM ID remain available and that the incident does not affect access to its games or the ability to play them.Suspicious activity was detected on October 19, 2026. Capcom blocked access, investigated the cause, and confirmed the breach that same day. On October 20, it set up an internal incident response team and continued gathering information and taking steps to prevent further impact. The company also reported the incident to the Osaka Prefectural Police and Japan’s Personal Information Protection Commission.In a statement, Capcom warned of the risk of phishing. The registered email addresses remain in use, but the exposed information could be used in fraudulent messages impersonating the company or its affiliates. Capcom advises users to be cautious with suspicious messages and not to click URLs or open attachments.Capcom says it is continuing a detailed investigation to identify measures to prevent similar incidents.Source: CAPCOM |.
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